Terms & Conditions

Last updated August 2026 · All sales are final on custom, made-to-order products.

1. Agreement to These Terms

By placing an order, submitting payment, or purchasing any product from TopNotchSports LLC (“Top Notch Sports,” “we,” “us”), you (“customer,” “buyer,” “you”) agree to be bound by these Terms & Conditions. If you do not agree, do not place an order. These Terms form a binding contract between you and Top Notch Sports and apply to every order, invoice, and payment.

2. Custom, Made-to-Order Products — All Sales Are Final

Every Top Notch Sports product is custom manufactured to order to your specifications (your colors, logos, names, and numbers). Because each item is produced uniquely for you and cannot be resold, all sales are final and non-refundable once your design mockup is approved and production begins. By approving your mockup and submitting payment, you acknowledge and accept that your order is a custom, made-to-order purchase with no right of cancellation, return, exchange, or refund.

3. Free Mockup & Design Approval

We provide a free digital mockup with unlimited revisions before production. Production does not begin until you approve your final design. You are solely responsible for reviewing and confirming all spelling, names, numbers, colors, logos, sizing, and design details on the approved mockup. Once you approve, the design is final and you accept responsibility for its accuracy.

4. Minimum Order

We have a 10-piece minimum per order, which means all 10 pieces must be the same product style and design (for example, 10 crew neck jerseys, 10 hoodies, or 10 bags). Different product types cannot be mixed to meet the 10-piece minimum; for example, 5 crew jerseys + 5 hoodies does not qualify as a 10-piece order. Pricing reflects custom team manufacturing and is provided on your invoice or at checkout.

5. Payment & Authorization to Charge

Full payment is due at the time of order unless otherwise agreed in writing. By submitting payment, you represent and warrant that you are the authorized holder or authorized user of the payment method used, and you expressly authorize Top Notch Sports to charge the full order amount, including the item total, the applicable tiered shipping charge for your order size, and a 3% processing & handling fee. This authorization, together with your order record and mockup approval, constitutes your consent to the charge.

6. No Unauthorized Chargebacks — Dispute Resolution

You agree that if you have any concern about your order, you will contact Top Notch Sports directly first at support@topnotchsports.us or 210-556-4824 to resolve it, and that you will not initiate a chargeback, payment dispute, or reversal before giving us a reasonable opportunity to respond. You acknowledge that Top Notch Sports products are custom, made-to-order goods and that, once your mockup is approved, payment is made, and the order is produced and delivered or made available to you, the transaction is complete, authorized, and final. You expressly agree that initiating a chargeback or payment dispute on custom goods that have been produced, delivered, and/or accepted is a breach of this Agreement and constitutes an unauthorized attempt to obtain goods without payment. In the event of such a chargeback, you agree that Top Notch Sports may (a) submit these Terms, your order record, your mockup approval, your authorization to charge, and proof of production and delivery as conclusive evidence that the charge was valid and authorized; and (b) recover the full disputed amount, any chargeback and bank fees incurred, and all reasonable costs of collection, including attorney fees. You further agree that retaining, using, or failing to return delivered products while pursuing a chargeback constitutes acceptance of the goods and payment obligation in full.

7. Shipping, Title & Risk of Loss

Shipping is charged once per order based on the total number of pieces in the order: $29.99 for 10–19 pieces, $34.99 for 20–29 pieces, and $49.99 for 30 or more pieces. The applicable amount is calculated and shown at checkout and on your invoice. Title and risk of loss pass to you upon our delivery of the goods to the carrier. Delivery of the order to the address you provide, or your acceptance of the goods, completes the sale.

Turnaround time. Once payment is received, our standard turnaround time is approximately two weeks (10 business days). Business days are Monday through Friday; weekends are not included. While we make every effort to complete and deliver orders within this timeframe, delays may occasionally occur due to factors outside of our control, and we cannot guarantee an exact completion or delivery date. Top Notch Sports is not responsible for carrier delays.

No rush orders. We do not offer rush orders or rush fees. Our uniforms, apparel, and bags are custom-made for each order and require time to produce properly, and once an order leaves our facility, shipping and delivery are handled by the carrier and cannot be guaranteed by a specific date. All orders follow our standard production and shipping timelines.

8. Sizing

Please use our published size guide before approving your order. Because all items are custom made to order, they cannot be returned or exchanged for sizing. Confirm all sizes on your mockup; approving the mockup confirms your sizing selections.

9. Returns, Refunds & Defects

Because all products are custom made to order, we do not accept returns, exchanges, cancellations, or refunds, except in the case of a verified manufacturing or customization error caused by Top Notch Sports. Variations inherent to sublimation and custom manufacturing (minor color, placement, or dye variation) are not defects.

Damaged items, missing or incorrect customization. Please inspect your order carefully immediately upon delivery. If you receive an item that is damaged, has missing customization, or contains customization that was produced incorrectly, you must notify us within 3 business days of delivery at support@topnotchsports.us and provide clear photographic evidence of the issue. Claims submitted after 3 business days may not be accepted. We are not responsible for damage reported after this period or for damage caused by improper washing, drying, handling, storage, alterations, or general misuse. If a claim is submitted within the required timeframe and the issue is verified to be a manufacturing or customization error on our part, we will remake the affected item(s) and reship them at no additional charge. Remakes apply only to verified issues with the original production or customization. Customer-approved errors, including incorrect names, numbers, sizes, or other details that were submitted or approved by the customer, are not considered manufacturing errors.

Remake and reshipping time. If an item must be remade due to a verified error on our part, the replacement is placed into the normal production process. We do not offer expedited or rush production for remakes, and remade items cannot be prioritized ahead of other production orders. Once the remake is completed, it will be shipped to you. We will work to resolve verified issues as quickly as reasonably possible, but we cannot guarantee an expedited production or delivery date for replacement items.

10. Fraud Prevention & Record Retention

To protect both parties, Top Notch Sports retains order records, mockup approvals, payment authorizations, communications, and proof of production and delivery. You represent that all information you provide is accurate and that you are legally authorized to use the payment method and to submit any artwork, logos, or designs. Orders that appear fraudulent, unauthorized, or made with a payment method the customer is not authorized to use may be canceled or reported.

11. Intellectual Property

You represent and warrant that you own or have the right to use any logos, names, artwork, or designs you submit, and that they do not infringe any third-party trademark, copyright, or other right. You agree to indemnify and hold Top Notch Sports harmless from any claim arising from the designs you provide.

12. Limitation of Liability

To the fullest extent permitted by law, Top Notch Sports’ total liability for any claim relating to an order is limited to the amount you paid for that order. Top Notch Sports is not liable for indirect, incidental, or consequential damages.

13. Governing Law & Venue

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules. Any dispute arising from or relating to an order or these Terms shall be brought exclusively in the state or federal courts located in Clark County, Nevada, and you consent to that jurisdiction and venue.

14. Text Messaging (SMS/MMS) Terms

Program description. When you provide your mobile number and check the consent box on one of our website forms, or otherwise agree to receive texts, TopNotchSports LLC DBA Top Notch Sports may send you text messages. We offer two separate message programs, each requiring its own consent: (1) transactional messages about your quote, free mockup, order confirmation, production, and shipping status; and (2) marketing messages about promotions, discounts, and new products. Consent to receive marketing texts is not a condition of any purchase.

Message frequency varies based on your activity and the messages you have opted in to. Message and data rates may apply for any messages sent to you from us and to us from you. Contact your wireless carrier for details about your plan.

Opt-out. You can cancel the SMS service at any time. Just reply STOP to any message from us. After you send STOP, we will send you one final message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us. If you want to rejoin, sign up again on our website or reply START to a previous message.

Help. If you experience issues with the messaging program, reply HELP for more assistance, or contact us directly at support@topnotchsports.us or 210-556-4824.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. Your mobile information will never be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details on how we collect, use, and protect your information.

Compliance. Our messaging program complies with applicable laws and industry standards, including the CTIA Messaging Principles and Best Practices and the Telephone Consumer Protection Act (TCPA).

15. Questions

Questions about these Terms or your order? Contact us at support@topnotchsports.us or 210-556-4824. We’re happy to help resolve any concern directly.